Using Assessment Tools in Coaching

The first phase of the coaching process is Discovery. This phase can be used to both identify opportunities for development and the factors that have caused the developmental need. Assessment tools can be very helpful for these purposes. Two that New Level coaches have found to be particularly useful are Leadership 360® and The Individual Directions Inventory®. Both assessments are completed online. The individual receives a customized report and the coach explains the results thoroughly. These tools are described briefly below

Leadership 360®

Leadership 360® is also known as the Leadership Effectiveness Analysis® (LEA). It is a 360-degree feedback instrument that measures perceptions of a leader’s leadership behaviors from the individual leader, his/her boss, his/her direct reports and, sometimes from peers as well. The LEA is particularly helpful in identifying areas where the leader can modify his/her behavior in order to be a more effective leader.

We particularly like the LEA because of its uniquely designed questionnaire that eliminates any rater bias that can distort the usefulness of 360 tools that use typical 5-point rating scales where one end is positive and the other negative. Bias can occur, for example, when a rater likes the leader and rates him/her more positively than they actually feel.

The LEA measures 22 leadership behaviors. Some examples include: Communication, Delegation, Feedback, Excitement, Control, Cooperation and Empathy.

Individual Directions Inventory® (IDI)

The IDI is particularly useful in helping an individual and his/her coach to understand what motivates the person and what kinds of activities they find to be particularly satisfying or dissatisfying. This information makes it easier to understand why developmental opportunities exist. It also is useful in crafting action strategies that have the highest probability of success.

The IDI measures 17 core drivers or motivators of behavior. Examples include: Giving, Receiving, Winning, Excelling, Controlling, Creating, Interpreting, and Independence.

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